CRM consulting services for better customer connections ServiceNow gives your business smoother IT and operations
Zencon Group helps businesses streamline workflows, automate service delivery, and increase operational efficiency with expert ServiceNow consulting and implementation. Whether it’s IT Service Management (ITSM), HR, Customer Service, or Security Operations — we design scalable solutions tailored to your business goals.
Transform Operations Across Departments with ServiceNow
ServiceNow is a cloud-based platform that allows organizations to digitize workflows across IT, HR, finance, legal, and customer support. With powerful automation, AI-driven insights, and real-time service visibility, ServiceNow helps teams work smarter, reduce resolution time, and improve end-user satisfaction. At Zencon, we specialize in configuring ServiceNow to match your business structure — driving results with lower cost, higher performance, and enterprise-grade governance.
ServiceNow Services We Offer
ServiceNow Consulting & Strategy
• Process modernization
• Automation roadmap
• Workflow analysis
ServiceNow Implementation
• ITSM, ITOM, HRSD setup
• Module configuration
• Tailored deployments
Custom Workflow Development
• Build business apps
• Custom workflow logic
• Task automation
Integration Services
• Connect Microsoft 365
• Salesforce and Jira sync
• Cloud platform linking
User Training & Governance
• Role-based training
• Policy enforcement
• Access control setup
ServiceNow Managed Services
• Platform optimization
• Regular updates
• Admin support
Tailored Solutions for All Industries
Healthcare
Government & Public Services
Insurance & Claims
Large Enterprises
Higher Education
Manufacturing
ServiceNow Solutions Tailored for Business Efficiency
With Zencon’s ServiceNow services, you gain a unified platform that brings together people, systems, and data. We deliver low-code custom apps, role-based dashboards, automated workflows, and seamless integrations to help you simplify complex processes and deliver better service across the board.
Our solutions reduce manual work, improve request tracking, automate ticket routing, and improve visibility into key operations — all while maintaining strong security and compliance.
Why Partner with Zencon for ServiceNow?
Certified ServiceNow consultants with deep implementation expertise
Strong understanding of cross-department use cases (IT, HR, Finance, Customer Ops)
Enterprise-grade delivery model that ensures security, scalability, and compliance
Custom module and app development tailored to unique business workflows
End-to-end lifecycle support from design to deployment to post-launch care
Frequently Asked Questions
Learn more about our services now and expertise we offer
A cloud CRM stores customer info in the cloud, so your team can access it anytime and anywhere. It helps manage sales, support, and marketing in one place, making it easier to serve customers and grow relationships.
CRM consulting looks at your needs and helps set up a system that fits. It means picking the right tools, customizing workflows, training your staff, and making sure everything works smoothly from day one.
When CRM is linked to tools like your ERP or inventory system, data flows automatically. That means fewer manual updates, less chance of errors, and a clearer view of sales, orders, and customer history — all in real time.
Custom CRM development lets you add specific features like custom forms, dashboards, or automated alerts that fit your exact needs. It makes your CRM work the way your team does, not the other way around.
An ERP in manufacturing tracks everything from raw materials to finished products. It plans production, manages inventory, finances, and quality — all in one system — so things run more smoothly and costs go down
ERP consulting means helping you choose the right modules, set them up properly, configure workflows, train your team, and support you through the whole rollout so nothing breaks when you go live.