Microsoft Dynamics 365 software for smarter customer and field service

We help businesses unify systems, automate operations, and make smarter decisions through tailored Microsoft Dynamics 365 solutions. From implementation to support, Zencon delivers technology that drives measurable business growth.

Innovative Microsoft Dynamics 365 Development Services

Zencon is a trusted Microsoft Dynamics 365 consulting partner helping businesses streamline operations, enhance customer engagement, and unlock real-time insights. We deliver tailored Dynamics 365 solutions across sales, service, marketing, finance, and operations — built to adapt, scale, and drive long-term value.

Proven Results at a Glance

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Years of Microsoft Development Experience

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ERP & CRM Projects Delivered

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Countries With Happy Clients

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Team of Certified Microsoft Professionals

Microsoft Dynamics 365 Services We Offer

At Zencon Group, we provide comprehensive Microsoft Dynamics 365 services tailored to your business goals. Whether you’re looking to streamline your CRM, improve financial workflows, or unify business processes across departments — our certified consultants deliver solutions built for growth and scalability.

  • Dynamics 365 Consulting & Business Process Review
  • Dynamics 365 Implementation Services
  • Data Migration from Legacy Systems
  • Custom Module Development & UI Enhancements
  • Integration with Microsoft 365, Power Platform, and Third-party Tools
  • Post-launch Support, Training & Maintenance

We help you identify inefficiencies, align workflows, and recommend the right Dynamics 365 modules to match your operational needs. Our consultants ensure a smooth transition with process mapping, gap analysis, and system architecture planning.

From Sales and Customer Service to Business Central and beyond, we implement Microsoft Dynamics 365 solutions that centralize your operations, improve visibility, and drive performance. Our proven framework ensures faster deployment, user adoption, and minimal disruption.

We safely migrate data from legacy CRMs like Salesforce, Zoho, or spreadsheets — and ERPs like QuickBooks, NAV, or Sage — into Microsoft Dynamics 365. Our team ensures complete data integrity, minimal downtime, and optimized schema mapping.

Extend the functionality of Dynamics 365 to match your exact business requirements. We build tailored modules, develop custom workflows, and enhance UI/UX for better team productivity and a smoother user experience across devices.

Leverage the full Microsoft ecosystem. We integrate Dynamics 365 with Microsoft Teams, Outlook, SharePoint, Power BI, Power Automate, and external platforms like HubSpot, DocuSign, and payment gateways — enabling seamless data flow and automation.

Our job doesn’t end at deployment. We offer ongoing support, admin and user training, and system enhancements. Whether you need workflow adjustments, report customizations, or end-user onboarding, Zencon is your long-term Dynamics partner.

Case Studies

Under NDA

Manufacturing

A leading manufacturer of high-quality medical supplies in Florida, USA

Implemented Dynamics 365 Business Central and CRM to unify sales, finance, and customer service for a medical supply company, resolving inefficiencies and improving operational accuracy.

Under NDA

Manufacturing

A well-established metal distribution and processing firm in Florida, USA

Reimplemented Dynamics 365 Sales to streamline lead management, eliminate duplicate data, and enable integration with QuickBooks and other systems for a metal distribution company in Florida.

Under NDA

Non-Profit

Transforming Finance Operations for a Global Health Non-Profit

Implemented Microsoft Dynamics AX 2012 to streamline grant management, budgeting, time tracking, and financial reporting for a global non-profit, enhancing finance operations and reducing manual workload.

Core industry expertise

Decade of experience accumulated in sophisticated web platforms, mobile applications, and complex systems in line with the latest industry trends.

70 Reviews on Clutch

4.9
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Clutch 1000 Service Providers, 2024 Global

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Clutch 1000 Service Providers, 2024 Global

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Clutch 1000 Service Providers, 2024 Global

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Clutch 1000 Service Providers, 2024 Global

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Clutch 1000 Service Providers, 2024 Global

Tailored Solutions for All Industries

Healthcare
Retail & Ecommerce
Logistics & Distribution
Financial Services
Manufacturing & Supply Chain
Public Sector

Let’s Build Smarter Business Systems Together

Whether you're starting fresh, migrating from another platform, or scaling existing systems—Zencon is ready to help you harness the power of Microsoft Dynamics 365.

Why Choose Microsoft Dynamics 365 CRM?

Microsoft Dynamics 365 CRM is flexible, scalable, and fully integrated with Microsoft’s ecosystem. It helps teams work smarter and businesses operate efficiently.

Centralized system for managing leads, sales, and customer relationships

Powerful automation features to reduce manual tasks

Seamless integration with Outlook, Teams, SharePoint, and Office 365

User-friendly interface with customizable dashboards and reports

Scalable structure to grow with your business

Frequently Asked Questions

Learn more about our Microsoft Dynamic 365 services and expertise we offer

It provides a scalable, cloud-based platform that replaces disconnected legacy systems, enabling better customer experiences and real-time reporting.

Yes. We offer ongoing support, maintenance, user training, and future system enhancements.

Absolutely. We tailor every Dynamics 365 solution to your processes, roles, and business goals.

Dynamics 365 works for any industry but is especially powerful for healthcare, finance, logistics, ecommerce, and the public sector.