RMS, POS, & CRM System Technology solution that brings real-time analytics
We unify your POS, RMS, and CRM platforms to improve operations, streamline workflows, and create better customer experiences.
How Zencon Supports RMS, POS & CRM System Projects
Microsoft Dynamics 365 for Sales, Marketing & Customer Service
POS and RMS Integration with Cloud Infrastructure
Connect your POS terminals with inventory, accounting, and CRM systems using cloud-hosted, secure solutions.
Custom Retail Dashboards and Reporting
We build Power BI dashboards for sales performance, stock visibility, and team productivity — all in real-time.
Automation Across Sales Channels
Using Power Platform and ServiceNow, we streamline refund processing, inventory sync, loyalty programs, and staff workflows.
Why Choose Zencon for RMS, POS & CRM Projects
Retail-Centric Tech Expertise
Our team understands the unique workflows of retail and consumer brands — from point-of-sale to backend systems.
Omnichannel System Integration
We integrate in-store systems with ecommerce platforms, CRMs, ERPs, and marketing tools to deliver seamless customer experiences.
Flexible & Scalable Architecture
Whether you're running one store or managing hundreds, our cloud-based solutions scale as your business grows.
Actionable Data at Your Fingertips
Unlock insights on customer behavior, sales trends, and staff performance through custom dashboards and automated reports.
Case Studies
Under NDA
Manufacturing
A leading manufacturer of high-quality medical supplies in Florida, USA
Implemented Dynamics 365 Business Central and CRM to unify sales, finance, and customer service for a medical supply company, resolving inefficiencies and improving operational accuracy.
Under NDA
Manufacturing
A well-established metal distribution and processing firm in Florida, USA
Reimplemented Dynamics 365 Sales to streamline lead management, eliminate duplicate data, and enable integration with QuickBooks and other systems for a metal distribution company in Florida.
Under NDA
Non-Profit
Transforming Finance Operations for a Global Health Non-Profit
Implemented Microsoft Dynamics AX 2012 to streamline grant management, budgeting, time tracking, and financial reporting for a global non-profit, enhancing finance operations and reducing manual workload.
Microsoft Cloud for Connected Retail Operations
Zencon combines Microsoft Dynamics 365, Azure, and Power Platform to create a unified view of your entire retail operation. From the register to the back office, we help you move faster, serve smarter, and make confident decisions backed by real-time data.
What Our Clients Say About Us
Zencon made our shift to Microsoft Dynamics easy and stress-free. Our internal processes feel more connected and efficient now.
IT Lead, HealthPrime Group
We needed certified healthcare staff urgently. Zencon delivered exactly what we asked for — quick, professional, and reliable.
Co-founder, GreenGrid Solar
Working with Zencon’s app team was smooth from start to finish. They understood our needs and built something that really works.
Tech Director, CivicEdge Systems
Zencon’s ServiceNow experts were on point. They handled everything from integration to testing with zero confusion.
Digital Manager, WebCore Media
Our old CMS setup was holding us back. Zencon redesigned our system and now managing our content is actually easy.
Product Manager, FinEdge Tools
The UI/UX upgrade Zencon did for our platform made a real impact. It's cleaner, faster, and way easier for customers to navigate.
Frequently Asked Questions
Learn more about our Web Development services and expertise we offer
RMS handles retail tasks like sales and inventory. POS is used at checkout to process payments. CRM helps manage customer details and relationships. All three work together to make business smooth and more connected.
POS systems make it easy to take payments, apply discounts, and print receipts. They also keep track of what is sold and update the inventory automatically. This saves time and reduces errors.
CRM systems store customer history, contact details, and past orders. This helps teams provide better support, suggest products, and build stronger relationships with regular buyers.
These systems can work as one setup. For example, when a sale is made through POS, the inventory updates in RMS and the customer record updates in CRM. This keeps everything in sync.
Sarah M.
Operations Manager, RetailPlus Co.