Microsoft Dynamics 365 software for smarter customer and field service
We help businesses unify systems, automate operations, and make smarter decisions through tailored Microsoft Dynamics 365 solutions. From implementation to support, Zencon delivers technology that drives measurable business growth.
Innovative Microsoft Dynamics 365 Development Services
Zencon is a trusted Microsoft Dynamics 365 consulting partner helping businesses streamline operations, enhance customer engagement, and unlock real-time insights. We deliver tailored Dynamics 365 solutions across sales, service, marketing, finance, and operations — built to adapt, scale, and drive long-term value.
Proven Results at a Glance
Years of Microsoft Development Experience
ERP & CRM Projects Delivered
Countries With Happy Clients
Team of Certified Microsoft Professionals
Microsoft Dynamics 365 Services We Offer
At Zencon Group, we provide comprehensive Microsoft Dynamics 365 services tailored to your business goals. Whether you’re looking to streamline your CRM, improve financial workflows, or unify business processes across departments — our certified consultants deliver solutions built for growth and scalability.
We help you identify inefficiencies, align workflows, and recommend the right Dynamics 365 modules to match your operational needs. Our consultants ensure a smooth transition with process mapping, gap analysis, and system architecture planning.
From Sales and Customer Service to Business Central and beyond, we implement Microsoft Dynamics 365 solutions that centralize your operations, improve visibility, and drive performance. Our proven framework ensures faster deployment, user adoption, and minimal disruption.
We safely migrate data from legacy CRMs like Salesforce, Zoho, or spreadsheets — and ERPs like QuickBooks, NAV, or Sage — into Microsoft Dynamics 365. Our team ensures complete data integrity, minimal downtime, and optimized schema mapping.
Extend the functionality of Dynamics 365 to match your exact business requirements. We build tailored modules, develop custom workflows, and enhance UI/UX for better team productivity and a smoother user experience across devices.
Leverage the full Microsoft ecosystem. We integrate Dynamics 365 with Microsoft Teams, Outlook, SharePoint, Power BI, Power Automate, and external platforms like HubSpot, DocuSign, and payment gateways — enabling seamless data flow and automation.
Our job doesn’t end at deployment. We offer ongoing support, admin and user training, and system enhancements. Whether you need workflow adjustments, report customizations, or end-user onboarding, Zencon is your long-term Dynamics partner.
Case Studies
Under NDA
Manufacturing
A leading manufacturer of high-quality medical supplies in Florida, USA
Implemented Dynamics 365 Business Central and CRM to unify sales, finance, and customer service for a medical supply company, resolving inefficiencies and improving operational accuracy.
Under NDA
Manufacturing
A well-established metal distribution and processing firm in Florida, USA
Reimplemented Dynamics 365 Sales to streamline lead management, eliminate duplicate data, and enable integration with QuickBooks and other systems for a metal distribution company in Florida.
Under NDA
Non-Profit
Transforming Finance Operations for a Global Health Non-Profit
Implemented Microsoft Dynamics AX 2012 to streamline grant management, budgeting, time tracking, and financial reporting for a global non-profit, enhancing finance operations and reducing manual workload.
Core industry expertise
Decade of experience accumulated in sophisticated web platforms, mobile applications, and complex systems in line with the latest industry trends.
70 Reviews on Clutch
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Clutch 1000 Service Providers, 2024 Global
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Clutch 1000 Service Providers, 2024 Global
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Clutch 1000 Service Providers, 2024 Global
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Clutch 1000 Service Providers, 2024 Global
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Clutch 1000 Service Providers, 2024 Global
Tailored Solutions for All Industries
Healthcare
Retail & Ecommerce
Logistics & Distribution
Financial Services
Manufacturing & Supply Chain
Public Sector
Let’s Build Smarter Business Systems Together
Whether you're starting fresh, migrating from another platform, or scaling existing systems—Zencon is ready to help you harness the power of Microsoft Dynamics 365.
Why Choose Microsoft Dynamics 365 CRM?
Microsoft Dynamics 365 CRM is flexible, scalable, and fully integrated with Microsoft’s ecosystem. It helps teams work smarter and businesses operate efficiently.
Centralized system for managing leads, sales, and customer relationships
Powerful automation features to reduce manual tasks
Seamless integration with Outlook, Teams, SharePoint, and Office 365
User-friendly interface with customizable dashboards and reports
Scalable structure to grow with your business
Frequently Asked Questions
Learn more about our Microsoft Dynamic 365 services and expertise we offer
No, you don’t have to use everything. You can pick just the tools you need, like Sales, Customer Service, Finance, or Business Central. It all depends on your goals and how your business runs.
The setup time can be different for each business. It depends on how many tools you're using and if anything needs to be connected or moved over from older systems. Some setups take a few weeks, while others take longer if there’s more customization involved.
Microsoft Dynamics 365 helps manage sales, customer service, finance, and day-to-day operations in one place. It brings everything together so your team can work faster and make better decisions.
Dynamics 365 is built with strong security and privacy tools. It follows common data rules and can be set up to protect your business and customer information properly.
Once everything is up and running, you can get support for updates, system checks, troubleshooting, and more. This helps keep things smooth and avoids any tech issues in the future.
Dynamics 365 can be connected to other tools like CRMs, ERPs, or third-party apps. With the right setup, your data can move smoothly between systems without extra effort.