Last mile delivery Technology solution to improve customer satisfaction
Zencon helps logistics providers and retailers streamline the final leg of delivery using modern routing software, real-time tracking, and integrated order management. From dispatch to doorstep, we enable faster, smarter, and more reliable delivery systems.
How Zencon Supports Last Mile Delivery
Route Optimization and Dispatch
Automate routing, reduce delivery time, and optimize fuel usage with intelligent dispatch and GPS-based route planning tools.
Driver and Vehicle Tracking
Enable real-time monitoring of drivers and fleets with mobile apps and dashboards for visibility, compliance, and performance.
Delivery Status Updates and Notifications
Order and Package Management
Centralize delivery orders, customer details, and proof-of-delivery (POD) documentation with secure cloud-based systems.
Why Delivery Companies Choose Zencon
Built for High-Volume Urban and Regional Deliveries
Our systems scale to handle thousands of orders, multiple shifts, and varied delivery zones without performance issues.
Integrations With eCommerce and ERP Systems
We sync last-mile operations with your existing systems including online stores, CRMs, inventory software, and logistics partners.
Mobile Tools for Drivers and Dispatchers
Custom apps for drivers help manage schedules, collect signatures, and report delays — all synced with your back-office in real time.
Data Security and SLA Tracking
Track service level compliance and secure customer data with robust backend controls and audit logs.
Case Studies
Under NDA
Manufacturing
A leading manufacturer of high-quality medical supplies in Florida, USA
Implemented Dynamics 365 Business Central and CRM to unify sales, finance, and customer service for a medical supply company, resolving inefficiencies and improving operational accuracy.
Under NDA
Manufacturing
A well-established metal distribution and processing firm in Florida, USA
Reimplemented Dynamics 365 Sales to streamline lead management, eliminate duplicate data, and enable integration with QuickBooks and other systems for a metal distribution company in Florida.
Under NDA
Non-Profit
Transforming Finance Operations for a Global Health Non-Profit
Implemented Microsoft Dynamics AX 2012 to streamline grant management, budgeting, time tracking, and financial reporting for a global non-profit, enhancing finance operations and reducing manual workload.
Microsoft Tools for Last Mile Logistics
Zencon uses Microsoft Dynamics 365, Power Platform, and Azure to build last-mile delivery tools that are reliable, fast, and integrated. Whether you're a 3PL or a retail brand offering doorstep delivery, we create systems that reduce cost per delivery and improve customer satisfaction.
What Our Clients Say About Us
Zencon made our shift to Microsoft Dynamics easy and stress-free. Our internal processes feel more connected and efficient now.
IT Lead, HealthPrime Group
We needed certified healthcare staff urgently. Zencon delivered exactly what we asked for — quick, professional, and reliable.
Co-founder, GreenGrid Solar
Working with Zencon’s app team was smooth from start to finish. They understood our needs and built something that really works.
Tech Director, CivicEdge Systems
Zencon’s ServiceNow experts were on point. They handled everything from integration to testing with zero confusion.
Digital Manager, WebCore Media
Our old CMS setup was holding us back. Zencon redesigned our system and now managing our content is actually easy.
Product Manager, FinEdge Tools
The UI/UX upgrade Zencon did for our platform made a real impact. It's cleaner, faster, and way easier for customers to navigate.
Frequently Asked Questions
Learn more about our Last Mile Delivery services and expertise we offer
Last mile delivery is the final step of getting a product from a warehouse or hub to the customer’s doorstep. It plays a big role in customer satisfaction and delivery speed.
Using delivery tracking, route planning tools, and real time updates can make the delivery process faster and more reliable. It also helps reduce delivery errors and delays.
This step decides how fast and safely the product reaches the customer. Smooth last mile delivery helps build trust and increases repeat orders.
Delays, wrong addresses, poor route planning, and lack of delivery updates are some common issues. A smart system can solve these problems and make the process smoother.
Sarah M.
Operations Manager, RetailPlus Co.